Refund policy

Returns & Exchanges Policy

At Get Rich Off Passion, we stand behind the quality of our products and the integrity of our brand. If there is an issue with your order, our team is here to help.

Returns & Exchanges

Returns and exchanges may be requested within 7 days of delivery.

To be eligible, all items must be:

Unworn and unused
Unwashed
In their original condition
Returned with all original tags attached
Free from stains, odors, damage, or signs of wear

Items that do not meet these requirements may not be accepted.

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Final Sale Items

The following items are considered final sale and are not eligible for returns, exchanges, or refunds:

Limited Edition Drops
Sale or Discounted Items
Custom or Personalized Items
Digital Products

Please review your order carefully before purchasing any final sale items.

Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 3 days of delivery.

Email: getrichoffpassion@gmail.com

Please include:

Your order number
Clear photos of the item and issue
A brief description of the problem

Our team will review your request and work to resolve the issue as quickly as possible.

Refund Process

Once an eligible return is received and inspected, you will be notified regarding the status of your refund.

If approved, the refund will be issued to your original payment method.

Please allow approximately 5–10 business days for the refund to appear after approval. Processing times may vary depending on your bank or payment provider.